Memory Leak Issues for DirectX 11 and Mac Users in Patch 10.2 - Solution Next Week

Live Posted 14 days ago by Anshlun

You can read more about how to make this change in this support article

We’ve identified and are working on a fix for unbounded memory growth that’s affecting Windows users using DX11 and all Mac users.

We should ideally have a hotfix build deployed early next week with the fix.

In the meantime, typing /console gxrestart in chat should cause the client to jump back down to normal memory usage (but will keep growing again after).
On Windows, using DX12 or DX11 Legacy backends should avoid the bug all together.

For those curious about the code side of things, the bug was an std::deque::clear() call that was incorrectly placed in a code block that is only compiled in for internal clients. That made it so the bug never happened for us in internal testing but had the unbounded growth in public clients.

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Comment by SuperMonkyFINALLYComment by nozzlegearBruh is this a new bug or are they finally fixing the YEARS OLD bug on Mac that has lead to the Agent process eating up multiple gigabytes of memory until it's force killed? I'd be so thrilled if they finally fixed that.Comment by silverdevilboySo there's one bug making certain graphics cards unable to launch except with dx11, and a memory leak affecting dx11? Seems a pretty bad combination.Comment by glassleoBruh is this a new bug or are they finally fixing the YEARS OLD bug on Mac that has lead to the Agent process eating up multiple gigabytes of memory until it's force killed? I'd be so thrilled if they finally fixed that.Comment by mysticalosBruh is this a new bug or are they finally fixing the YEARS OLD bug on Mac that has lead to the Agent process eating up multiple gigabytes of memory until it's force killed? I'd be so thrilled if they finally fixed that.Comment by grayshirtI'm not going to pretend I understand the function of the mentioned code. But I do understand they have clearly identified the problem and know why it wasn't detected prior to going live. The ETA on the fix and supplying examples of work arounds players can use was also good.

Seems like they have a solid understanding of the problem. Maybe they will be capable of avoiding this in the future. Appreciate them sharing these details.Comment by handovdoom666So there's one bug making certain graphics cards unable to launch except with dx11, and a memory leak affecting dx11? Seems a pretty bad combination.Comment by Cribble2kBruh is this a new bug or are they finally fixing the YEARS OLD bug on Mac that has lead to the Agent process eating up multiple gigabytes of memory until it's force killed? I'd be so thrilled if they finally fixed that.Comment by WarriorEPTo be honest, it's good that they fix it, but I'm having issues with the memory even on DX12, even sometimes in the loading screen when entering the world I get a crash "Out of memory". I chcecked my addons turning them off and it still persisted so I'm sure it's not them. Anyway I hope it will fix this problem on DX12 for me too.Comment by offspinnerGood. The memory leak has been a serious issue on my M1 Mac.

Here's hoping that Mac support increases substantially with the MS takeover (Blizzard have been pretty hopeless lately). A Silicon-native launcher is badly needed.Comment by FoxForce90I was on Windnows 11, with DX 12, but the leak still happened. Around 5.5 GB of memory was occupied by WoW process, until I killed it.Comment by b6i6o6
Is "silicon" some apple thing?

Game runs beautifully on my Intel i9 13900k , which was apparently also made of "silicon"

Companies shouldn't have to waste resources on the fringe minority that play on mac.Comment by Redux09People use MAC in 2023Comment by PlarpoonAny chance that they swap over to Vulkan so we can remove all of these DirectX dependencies and they have something that works universally across Windows, Linux, Mac, Xbox, PlayStation, Switch and Mobile?

Which I remind, if Vulkan is handled properly it's even far more performing than DirectX.Comment by Plarpoon
Is "silicon" some apple thing?

Game runs beautifully on my Intel i9 13900k , which was apparently also made of "silicon"

Companies shouldn't have to waste resources on the fringe minority that play on mac.Comment by Rhozrgt
Is "silicon" some apple thing?

Game runs beautifully on my Intel i9 13900k , which was apparently also made of "silicon"

Companies shouldn't have to waste resources on the fringe minority that play on mac.Comment by Plarpoon
Is "silicon" some apple thing?

Game runs beautifully on my Intel i9 13900k , which was apparently also made of "silicon"

Companies shouldn't have to waste resources on the fringe minority that play on mac.Comment by b6i6o6
In all honesty Apple Silicon is not actually at all faster than X86, it just has way less bloated garbage to load in it's instruction set. There is really nothing that the rest of the industry has to catch up as that one is a dead branch of development that Apple will handle on it's own.

I would even argue that ARM itself is about to die in favor of RISC-V. ARM is based on RISC but not all RISC CPUs are ARM, just to make it clear. RISC stands for reduced instruction set computer and ARM stands for Acorn RISC machine.

That Acorn at the beginning is the owner of the ARM architecture, if you want to use ARM you have to pay royalties to them, same for Silicon, you will have to pay royalties to Apple. RISC-V is royalty free, has all the same advantages as ARM but at no cost. There is just no competition.

My final point is Rosetta for Macs which is an issue... The way it's supposed to function is that it's like a Proton layer (in Linux) for Mac but it's not even remotely as performing. Transforming a RISC program into an X86 is relatively quick as all the instructions are already there but a RISC one is as the name implies with a reduced set of instructions, so there will always be a massive performance loss. I also want to remind you that since months the Mac gaming scene has been completely surpassed by the Linux gaming one and it will likely keep on growing the distance between the two of them as Apple is not really pushing their products to be gaming compatible while Valve is definitely doing that on the Linux space. That means that Mac are currently by far the least supported and least big marketplace the there is. Which is really bad news for anyone hoping in the day of Mac gaming to be behind the corner.

I hope all of these information were clear enough, if you have any question feel free to ping me! :)Comment by Plarpoon
In all honesty Apple Silicon is not actually at all faster than X86, it just has way less bloated garbage to load in it's instruction set. There is really nothing that the rest of the industry has to catch up as that one is a dead branch of development that Apple will handle on it's own.

I would even argue that ARM itself is about to die in favor of RISC-V. ARM is based on RISC but not all RISC CPUs are ARM, just to make it clear. RISC stands for reduced instruction set computer and ARM stands for Acorn RISC machine.

That Acorn at the beginning is the owner of the ARM architecture, if you want to use ARM you have to pay royalties to them, same for Silicon, you will have to pay royalties to Apple. RISC-V is royalty free, has all the same advantages as ARM but at no cost. There is just no competition.

My final point is Rosetta for Macs which is an issue... The way it's supposed to function is that it's like a Proton layer (in Linux) for Mac but it's not even remotely as performing. Transforming a RISC program into an X86 is relatively quick as all the instructions are already there but a RISC one is as the name implies with a reduced set of instructions, so there will always be a massive performance loss. I also want to remind you that since months the Mac gaming scene has been completely surpassed by the Linux gaming one and it will likely keep on growing the distance between the two of them as Apple is not really pushing their products to be gaming compatible while Valve is definitely doing that on the Linux space. That means that Mac are currently by far the least supported and least big marketplace the there is. Which is really bad news for anyone hoping in the day of Mac gaming to be behind the corner.

I hope all of these information were clear enough, if you have any question feel free to ping me! :)Comment by Drakknfyre
Is "silicon" some apple thing?

Game runs beautifully on my Intel i9 13900k , which was apparently also made of "silicon"

Companies shouldn't have to waste resources on the fringe minority that play on mac.

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